do I obtain a PowerSchool logon (userid/password) to access my student's
New parents to the district are mailed a notification letter with the
PowerSchool logon for their child along with a brochure that explains
the PowerSchool capabilities. If lost or never received, please email ParentConnect@leesummit.k12.mo.us,
providing your name/address/phone # along with your child's name and
school. A new letter will be mailed to you. For
security reasons, we do not email logon information to parents.
I change my PowerSchool password?
No, the system randomly generates the passwords and these are non-changeable.
I lose my logon information for PowerSchool, what should I do?
Please send an email to ParentConnect@leesummit.k12.mo.us stating
you have lost your logon information. Include your name/phone number/address,
and your child's name and school so we can route your request to the
proper building. Your logon information will be mailed to you. If proper
identification is not submitted, we cannot provide an answer.
Q. I receive the "Login page expired (or cached). Please re-login" message. What do I do?
A. You may receive this error after your first attempt to log in. Click the refresh button in your browser and try again.
having trouble logging on. Do you have some suggestions?
Please check the following options first:
most frequent problem parents have is the system not accepting the username/password
combination. PowerSchool passwords are a combination of letters & numbers.
Please enter your password exactly as it was spelled in the letter from
your child's school. Sometimes a capital "I" looks like a one "1",
a capital "B" looks like an eight "8", a capital "O" looks
like a zero "0", etc. Please try various combinations before
reporting a problem.
recommend using Internet Explorer as your browser.
- Try logging on from another
computer. Computer settings may be different from one computer to another.
- If you continue to have
trouble logging on, send an email addressed to ParentConnect@leesummit.k12.mo.us, providing
the following information:
- your name and phone number, your child's name and school, and
the exact error message you're receiving. A school district employee
will get back with you. If proper identification is not submitted,
we cannot provide an answer.
will I have a different logon for each of my children?
The PowerSchool logon assigned to you takes you directly to one child's
information. Unfortunately, we do not have a way to allow one logon to
be entered, then provide you a choice for which of your children's information
to display. We apologize for this inconvenience but this is a limitation
in the software.
I view my child's grades online at any time or is it limited to just
certain times of day?
Parent access to PowerSchool is available 24/7 (24 hrs/day, 7 days/week).
the non-custodial parent see the child's grades?
Yes, the parent notification letter sent from your child's school can
be mailed to both the custodial and non-custodial parent.
I request progress reports be emailed to me? If so, how?
The following reports may be requested and automatically emailed to parents:
|» Summary of current grades and attendance
» Detailed reports showing all assignment scores for each class
» Detailed report of attendance
» School announcements (when available)
To set up the request for electronic reports, please see
the Email Notification section
on the Instructions page.
is the proper procedure to follow if I have questions regarding my
child's grades in a class?
It is best that you contact your child's teacher directly, either by
email or voicemail. This will result in the quickest resolution to your
does it bring up the logon screen every so often when I'm in PowerSchool?
PowerSchool requires parents to re-logon after 60 minutes of inactivity.
Simply logging back on returns parents to the active screen they were
do the column headers A1, E1 and S1 mean (or A2, E2, S2)?
The numbers 1 & 2 represent the semester (1=semester 1, 2=semester
represents the student's current grade as reflected in the teacher's
grade book right now. E1/E2 represents the semester exam (taken at the
end of the semester). And, S1/S2 represents the semester grade.
added up the total number of points my student has accumulated in a
class and divided it by the total points possible and come up with
a different grade than what's showing in PowerSchool. Will you explain?
This difference is probably related to the weighting applied according
to the weighted grading scale in place. Tests and quizzes may be weighed
differently than homework and projects.
will elementary school parents be able to view students' grades and
PowerSchool is not available to parents of elementary students at this
time as teachers are still using hardcopy gradebooks.
of elementary students will receive notification along
with logon information when it is made available.
Q. I have a question that is not covered on this Frequent Asked
Questions page. Who should I contact?
A. Please email your question to ParentConnect@leesummit.k12.mo.us